Frequently Asked Questions
1. Why are you charging fees for the Premium Membership?
2. What about registering a user name and password?
3. How do I log in to the Premium Member section?
4. I can't log in - what do I do?
5. What is an Age Friendly Employer?
6. How do I manage RetirementJobs.com-related email?
7. How do I request my free resume critique?
8. How do I receive discounts on additional career services?
9. Who Are the Career Coaches?
10. Pop Ups
11. Workshop Content
12. Job Seeker's Guide
13. What is your cancellation and refund policy?
Answers:
1. Why are you charging fees for the Premium Membership?
We introduced the Premium Membership Program in response to requests from job seekers who wanted more assistance than provided simply through access to the job postings, resume posting, job search alerts and information about getting a new job, which are offered at no charge. Being a Premium Member
carries a nominal monthly fee. This money is used to provide the live, online job seekers’ workshop; write and maintain the online Job Seeker's Guide Book; support our mature worker advocacy work, which includes the identification and evaluation of Certified Age Friendly Employers; discounts on
resume writing and career coaching services; and to support special research reports such as "Legitimate Work At and From Home Jobs". We believe that to get a new job in today's economy, you need encouragement, information, tools and resources. The Premium Member fee allows us to provide these
services.
2. What about registering a user name and password?
In order to apply for specific jobs or post your resume, you need to register at our site as a Basic Member, and create a unique username and password. This is distinct from your Premium Member user passcode. We are in the process of working to merge the Basic Member site registration with your Premium Membership, but for the time being, you need a separate login for each purpose.
You can register here.
3. How do I log in to the Premium Member section?
Visit the premium membership section. From there you can enter the member access ID you received by email when you purchased your membership.
4. I can’t log in – What do I do?
Your Premium Membership log in is different from your Basic Member log in.
To log in as a Premium Member, click here and enter your membership code.
To log in as a Basic Member, click here and enter the email address and password you used to create your Basic Member account.
5. What is an Age Friendly Employer?
The large majority of age 50+ job seekers strongly believe that age bias is a major obstacle to securing a rewarding and meaningful job. To enable job seekers to more confidently and quickly identify appropriate employers who will welcome their job application, RetirementJobs.com evaluates employers’ policies and practices on issues that matter to older the candidate – securing flexibility, competitive pay, training and advancement opportunities, a respectful work environment, health benefits and retirement savings plans. Employers who meet and exceed RetirementJobs.com’s “age friendly employer” standards are granted the recognition of Certified Age Friendly Employer and are permitted to display RetirementJobs.com’s certification seal on their job postings and their own career websites. Your subscription to RetirementJobs.com Premium enables you to conveniently see the seal on job postings when you perform a search. You can see the seal without being a Premium Member when you navigate to an employer’s company profile page. Searching for a job is difficult at any age. Knowing which employers welcome your application should really improve your odds for getting an interview. Start your job search with Certified Age Friendly Employers by looking for the special seal. When you see a job posting that does not carry the seal, it comes from a company that has not yet applied for certification or is in the process of being certified.
6. How can I manage RetirementJobs.com-related email?
Newsletter - To be removed from the newsletter distribution, simply click the ‘unsubscribe’ link at the bottom of your newsletter. We hope you will not choose to do this because the Newsletter will bring you current information about your job search as well as current information about personal finance, healthcare and retirement planning.
Job Search Agent Alerts - You can control the frequency of your Job Search Agent alerts by editing your Job Search Agents. You can choose to receive emails less frequently or not at all. First, you should sign in to your account. Once signed in, you may change the frequency or delete your email alerts. To delete a saved search/email alert, go to your Job Center page and click on the icon next to the saved search you want to delete.
7. How do I request my free resume critique?
Please email your resume to careers@retirementjobs.com. Include “Critique Request” in the subject line for faster service.
8. How do I receive discounts on additional career services?
RetirementJobs.com has a Career Services Staff to provide resume evaluations, new resume preparation, online job search set up and comprehensive personalized career coaching and job search assistance.
Our Career Services professionals have an average of 35 years in Human Resources, Recruiting and Career Coaching and have been selected because of their expertise in advising and assisting age 50+ job seekers. You may choose to have the same individual work with you across the full range of services we offer insuring continuity and personalized attention at a reasonable cost.
(1) Resume Preparation
Our Career professionals are experts at writing resumes specifically for people over 50. Get Started! Resume typically require 5 to 10 business days to complete. The process includes time on the phone discussing your situation, objectives, capabilities and preferred jobs.
(2) Personal Job Search Set Up Service
Convenient and fast! During a 30-minute call, we'll create your RetirementJobs.com job search account, post your existing resume, and set up 3 job search alerts. Plus, tips on performing an online job search.
(3) Personal and Confidential Career Coaching and Job Search Support
Highly-personalized, confidential career coaching with a RetirementJobs.com Certified Career Coach who is matched to your personal, occupational and industry, and interests. There is no charge for the initial conversation to specify the details of what you want to achieve and expected outcomes. Your goals and outcomes will be described in an agreement estimating the total time required.
You can also agree to an open-end arrangement where you control the amount of time needed and the content of the coaching and job search support.
For more information on any of the above services, send an email (include your member id)
to careers@retirementjobs.com and specify the services of interest to you.
9. Who Are the Career Coaches?
RetirementJobs.com’s Career Coaches are all extremely proficient and seasoned Human Resource, recruiting and career counseling professionals. The first priority of our Career Coaches is to provide each job seeker with highly-personalized attention and complete satisfaction.
10. Pop Ups
“Pop up” advertisements that describe the Premium Membership available at RetirementJobs.com are made available so that job seekers may evaluate the benefits of being a Premium Member. You may easily bypass these promotions by clicking the link at the top of the page that reads “Continue with Basic Membership”. Basic Membership is free of charge.
11. Workshop Content
Premium Membership includes five job search workshops:
1. Planning Your Job Search
2. Researching Jobs and Employers
3. Age Friendly Employers
4. Resumes and Communication Skills
5. Applying, Interviewing and Selection
These are 60-minute, live, online events hosted by one of RetirementJobs.com’s Career Coaches.
Visit our workshop page for more information.
12. Job Seeker’s Guide
The Job Seeker’s Guide is produced by RetirementJobs.com. It is a comprehensive job search reference designed specifically for age 50+ job seekers. The Job Seeker’s Guide is constructed in five major sections corresponding to the five workshops and contains all of the slides and notes covered in the workshops. The Guide can be downloaded and printed by you, or a printed copy will be mailed to you for $10.00 to cover printing and mailing charges.
13. What is your cancellation and refund policy?
Premium Members may cancel their subscription at anytime. Please contact Customer Support at 781-890-5050, option 6, between 9am and 5pm ET Monday through Friday. Your cancellation request will be processed within 2 business days. You may continue to access your Premium Membership for any remaining paid days on the subscription. Subscriptions are not eligible for refunds.
Other questions?
If your question was not answered in this set of Frequently Asked Questions, please send an email to service@retirementjobs.com. Support requests are typically processed during business hours from 9am to 5pm ET, Monday through Friday. We make every attempt to process requests within 24-48 hours.
