job search
Multiple Logistics Support Representatives- Omaha, NE Rotating Schedule (M-F 5am-10pm)
job 1 of 58
|
|
Pitney Bowes (NYSE: PBI) is the $5.6 billion global technology leader whose products, services and solutions deliver value for customers in the mail stream and beyond. A member of the S&P 500 since 1957, we have consistently recorded year-over-year revenue growth. We do business in more than 130 countries and employ over 35,000 mail stream professionals.
Today, after more than 90 years of industry-leading research and technology, our products and services go well beyond advanced mailing systems. Our end-to-end integrated approach includes creating and preparing numerous forms of electronic and standard communications; the ability to track and trace; developing software programs that correct addresses and show comparative courier rates; multi-channel delivery options; response management and much more.
Our Presort Services Division (PBPS) has an immediate need for Dispatch Specialist. This position is scheduled on an 40 hour rotating schedule between the hours of 5:00 am - 10:00 pm) The right candidate will perform the following duties:
Complete and thorough respond to incoming calls regarding transportation dispatch from drivers and customers regarding situations that could result in delays in pickup or delivering the mail on time. Communicates information to the appropriate departments to ensure the needed response and service functions are occurring to verify satisfaction, on-time delivery, and minimal delay. This involves tracking and reporting situations as they occur.. A secondary function of the position is to provide clerical support/assistance to other transportation areas.
Provide internal and external customer communication and reporting.
* Anaylyze emergency situations and determine the appropiate procedures to follow.
* Communicate proactively and effectively in an proffesional office enviornment with mulit faceted customers, emergencies agencies, the general public and employees.
* Communicate proactively and effectively in an proffesional office enviornment with mulit faceted customers, emergencies agencies, the general public and employees.
* Ensures accurate documentation of accident, injury, equipemnt breakdowns and determines the approriate parties to contact.
*Communicates weather delays, road closures and other emergency situations to the appropriate internal and external personnel.
*Communicates weather delays, road closures and other emergency situations to the appropriate internal and external personnel.
* Manages customer concern and compalints in a profesionsal manner.
* Documents and tracks all communication of situations until a resolution has been achieved.
* Details tracking of conversations, contacts, and solutions while communicating in potentially stressful situations.
* Impeccable follow through with accuracy and timliness.
* Relays information to and from drivers and other PBPS employees.
*Functions as the initial contact for communication with regulatory agencies and the general public , exemplifying a professional personification.
* Documents and tracks all communication of situations until a resolution has been achieved.
* Details tracking of conversations, contacts, and solutions while communicating in potentially stressful situations.
* Impeccable follow through with accuracy and timliness.
* Relays information to and from drivers and other PBPS employees.
*Functions as the initial contact for communication with regulatory agencies and the general public , exemplifying a professional personification.
* Verifies secondary duties are performed in a timely and correct manner.
* Accurately performs duites in a multi-task environment.
* Provides administrative support in transportation area as needed.
* Provides administrative support in transportation area as needed.
"All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Woman, Minorities, Individuals with Disabilities and Veterans are encouraged to apply."
Pitney Bowes Presort Services offers a comprehensive benefit package that includes medical, dental, vision, life insurance, short term and long term disability, paid time off, wellness programs, 401K with company match, on line learning, tuition reimbursement, and employee discounts.
To be considered for employment, applicants should have the following minimum qualifications for this position:
- Ability to understand and manage business needs and requirements
- Ability to work under stress and appropriately communicate in intense situations
- Strong PC skills includling MS Office, Word and Excel
- Good communication and organizational skills
- College courses in Business, Transportation or Logistics is preferred.
- Transporation/Fleet service experience , basic security, safety and operational procedures preferred
- 2-5 years of operations/transportation management preferred
- Strong organizational skills .Excellent written and verbal communications
- Strong PC Skills
- Ability to lift up to 50 pounds with or without accommodations
- Ability to walk, stand, stoop and bend 80% of the time with or without accommodations
- Able to work in a fast paced environment with frequent interruptions and work effectively under the pressures of deadlines
- Ability to work a rotating schedule betwen the hours of 5:00 am - 10:00 pm
Pitney Bowes is an Equal Opportunity Employer
Apply on employer's web site.
(This will open a new window.)
job 1 of 58
