Insurance Collections Specialist

• Provide feedback to management regarding any issues or repetitive errors that our encountered during claim review and submission
• Review system generated work list, reports and/or aged trial balances to resolve accounts which have not been paid within the appropriate time frame
• Contact the assigned payor representatives to determine when payment will be made and if any other information is required to adjudicate the claim
• Review payment denials and discrepancies identified through EOB, Remittance Advices or Payor correspondence and take appropriate action to correct these accounts
• Document account activity in an accurate and timely manner on all patient accounts
• Conduct inquiries via telephone, mail, and fax or electronically through payer websites