As a Customer Service Associate reporting to the Branch Manager, you will be an essential part of the customer experience in the branch.Each day will be different, but you will always enjoy a high level of customer contact. Whether on the teller line, or at the sales and service desk, you will focus on exceeding expectations with your product knowledge, cash handling experience and service training.Ideal candidates will have:

A High School diploma or equivalent

At least 6 months of cash handling experience

A minimum of 1 year of customer service experience in a financial services, sales or retail industry is preferred

Strong multi-tasking, interpersonal and communication skills ( both written & verbal), and a professional manner

Computer skills to include Windows-based applications

Ability to work evenings and weekends, depending on branch needs

Ability to lift heavy coin, as well as stand on feet for long periods of time

Prior experience in being evaluated/surveyed by customers is preferredAs an industry leader, we are committed to investing in resources that set us apart from our competition. For you, this means working for a company who provides excellent technology, call desk support and training tools. You will enjoy the prestige and security offered by a large company-with the manageability of a community bank atmosphere. Most of all, you will work with a company that values and recognizes how diversity and inclusion contribute to our success.

Special Job Requirements

EEO Statement
PNC is an Equal Employment Opportunity/Affirmative Action Employer - M/F/D/V/SO

Shift
Daylight

Total Hours Per Week
40

Scheduled Days/Hours
Monday through Saturday. Schedule is based on business needs and volume.

HR Job Code
C07184 CUST SERV ASSC I SL/SRV