Description

maintain up-to-date billing system
follow up, collection and allocation of payments
carry out billing, collection and reporting activities according to
specific deadlines
reconciliation of accounts
monitoring customer account details for non payments, delayed
payments and other irregularities
maintain accounts receivable customer files
follow established procedures for processing receipts, cash etc
prepare bank deposits
investigate and resolve customer queries
process adjustments
organizing a recovery system and initiate collection efforts
communicating with customers via phone, email, mail or personally