3rd Shift Customer Associate-Brooklyn NY
PBMS is a division of Pitney Bowes, Inc., a strong company with an 80 year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people.
What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services.
What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation.
Key responsibilities may include:
Operating mailing, copy or fax equipment
Shipping & Receiving
Updating employee lists
Pick-up and deliver mail, parcels, copy jobs and faxes to customers
Lift large bundles of mail, overnight packages and shipments of paper
Handle time-sensitive material like confidential, urgent packages
Maintain copier equipment
Provide courier & messenger services
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Take direction from supervisor or site manager
Participate in cross-training
Maintain all logs and reporting documentation; attention to detail
Adhere to all safety procedures
Perform other tasks as assigned
PBMS provides on-the-job training and structured training classes. New employees learn excellent customer service practices and study how to run mail, copy or fax equipment.
With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad.
PBMS offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more.
This is a short-term position with Pitney Bowes, for a maximum of two years. Pitney Bowes is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.
PBMS is currently seeking full time associates who are customer service oriented, career-minded, and able to work in a fast paced production environment.
The ideal candidates must be able to demonstrate the following qualifications:
High school diploma or equivalent (GED) preferred but not required
Minimum of six months customer service related experience required
Minimum of six months experience in a mail center environment preferred
Keyboarding and windows environment PC skills preferred
Excellent communication skills both verbal and written
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
Lifting up to 55 pounds with or without accommodation
Standing for long periods of time
Willingness to submit to a pre-employment drug screening and criminal background check